FAQs

Your questions answered.

The size of the tank you need to install will be relative to the size of your property and your heating requirements.

Building regulations must be applied to an oil tank installation, especially when deciding where to locate the tank, as well as access to the tank for filling purposes. With our expertise we can help you decide the best installation to fit your needs.

No, but a correctly designed concrete base will generally last the life of the tank and ensure that the tank installation remains rigid and does not become susceptible to movement that could cause fractures in associated pipework or the tank structure itself.  Such damage caused to tank installations on other types of surface may also invalidate the tank’s warranty.

Yes, provided that you can show us the installation details and confirm that all of the work has been carried out in line with the correct and current OFTEC and Building Regulations and standards.

We will remove your old tank directly to a waste disposal site licensed for this purpose and provide you with all of the correct paperwork to ensure compliance under current regulations.

The Oil Firing Technical Association (OFTEC) is the trade body that ensures that all oil fuel heating installation work is carried out to the relevant standards, and that members are kept up to date with any changes in legislation.  By demonstrating our continued commitment to maintaining those standards, OFTEC issue us and our technicians with valid certification providing you with full assurance that your project will be completed to the highest competency.

Call us immediately and we will arrange an emergency call-out to address the problem.  This may involve pumping-out the tank or arranging temporary storage capacity for you.  We will also provide advice on how to minimise pollution, and on any clean-up processes you will need to put in hand.

No, we can provide a full range of Domestic Oil Tank services, including regular inspections and maintenance,  replacement of pipework, filters, pressure testing of fuel lines, transferring fuel oil, plus bleeding and restarting systems.

A bunded tank is effectively a ‘tank within a tank’ which provides a greater degree of safe storage for oil. A bunded tank is highly recommended in ALL installations. A Domestic oil storage tank spillage and fire risk assessment form (TI/133D) will clarify if a bunded tank is required or information on the Environment Agency website.

If the tank is leaking a simple bar of soap can be rubbed over the crack to temporarily seal any leaks. The issue must be reported without delay to enable action to be taken to rectify the situation before any catastrophic failure and environmental issues occur.

This may be a result of one of three main issues; a) the unit has a flat battery, b) the unit requires rebooting following a power cut or c) the unit has completely failed and requires replacing. Please see below for the instructions which are available to download. The manufacturers guarantee on this product is one year.

The site tube can generally be replaced with a new length of tubing or a complete site tube assembly. The tank would usually require pumping out to make sure it safe to complete the full replacement.

The water can be removed and the tank cleaned and checked for defects; in most cases a loose-fitting lid or vent is the cause of the ingress.

Some oil tank manufacturers offer a range of simple security measures to help to secure your tank. Most tanks have a facility to lock the fill point caps using a small padlock. Modern bunded tanks generally provide a secure outer lid with additional internal security using simple locking mechanisms. 

Please note that the majority of these measures are a basis theft deterrent and not a guarantee against loss. We recommend you check your level of cover with your insurer and take additional measures to secure your tank like external lighting with motion sensors etc.

Oil Firing Technical Association Ltd set the standards for all oil tank installation. www.oftec.org.uk

No, this is not necessary. If you empty the tank right down, the pipework and pump on the boiler might draw in the sludge at the bottom of the tank, resulting in costly repair bills. 

We prefer you to have at approximately 300-400 litres of fuel in your old tank to transfer to the replacement as this ensures we can bleed through the pipework to the boiler, and it allows us to check the connections.

No, the base must be constructed using suitable non-combustible materials to provide the correct support for the tank and extend around the tank position to the required specification.

It may be possible to construct a dry slab base as an alternative to concrete providing the ground area is not too soft and that the tank has a smaller capacity and therefore may require less support than a larger bunded tank.

No, we can make a temporary connection with a temporary tank if a base is being constructed or if the installation is completed in a single day the heating or hot water will only remain off for that period.

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01672 841 517
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